Frequently Asked Questions

Maybe you have a few questions. That’s okay; most people do. So here’s a quick collection of some of the questions people ask us… along with our answers. If you still have a question, don’t hesitate to contact us (or give us a call at ) and we’ll be happy to answer it for you.

General

Who Is Best Houston House Buyers?

Best Houston House Buyers is a local home-buying company serving the greater Houston area. We’re proud to be the Houston-based sister brand of TX Cash Home Buyers, a trusted name helping homeowners across Texas sell their properties with less stress and more certainty. Backed by the same experienced team and investor network, we offer fair cash offers, transparent communication, and a smooth closing process—so you can move forward confidently, whether you’re selling a house that needs repairs or just want a simpler solution.

What if I’m not ready to sell?

No problem at all. We know selling a home—especially in Houston—can be a big decision, and sometimes the timing just isn’t right. If you’re exploring your options or simply not ready yet, we’re here to be a resource, not a pushy salesperson. You’re welcome to reach out with questions, get an offer, or just gather information. When the time feels right for you, we’ll be ready to help.

What information will a home buying company need from me?

To better understand how we can help, we’ll just ask a few simple questions—nothing too complicated. Things like:

  • When you’re hoping to sell
  • What shape the property is in
  • How long you’ve owned it
  • Why you’re thinking about selling

These details help us tailor the best solution for your situation. The more we know, the better we can support you—with no pressure, just honest guidance.

What kinds of properties do you buy?

We’re flexible when it comes to the types of properties we work with. Whether it’s a house that needs repairs or land that’s just sitting unused, we’re open to options like:

  • Vacant lots or raw land
  • Single-family homes
  • Multi-family properties
  • Condos and townhomes
  • Mobile homes (as long as the land is owned)

If you’re not sure whether your property qualifies, feel free to reach out—we’re happy to take a look.

Am I obligated to sell if I submit my information?

Nope. Sending us your property info just lets us evaluate it and make you a cash offer. Whether you accept or not is completely up to you.

Getting an Offer

What makes an offer a good fit?

It’s not always about the highest number. A strong offer should be dependable, clear, and aligned with your goals. Key things to look at include:

  • Can the buyer actually close?
  • Are they upfront about how the offer was calculated?
  • Will they cover costs or save you time on repairs?

At Best Houston House Buyers, we prioritize fair, reliable offers that help you avoid surprises or delays—especially in situations that need a smooth and certain outcome

How do you come up with an offer price?

We look at a few key things—your home’s condition, location, recent comparable sales, and how long similar properties are taking to sell in your area. If the property needs repairs or may sit longer on the market, we also factor in holding costs like taxes and insurance. The goal is to make an offer that’s fair for you and still works on our end.

Do you pay fair prices for houses?

Yes—we base our offers on the condition of your property, current market trends, and the costs we’ll take on after purchase, like repairs and holding expenses. While we do need to leave room for a profit, our goal is to make an offer that feels fair and provides real value through speed, certainty, and convenience.

For many sellers, avoiding agent fees, showings, and months of waiting makes a cash sale worth it. We’re always open to finding the best approach for your situation.

Are there any fees or commissions?

Nope. You won’t pay any commissions, hidden fees, or out-of-pocket costs. We cover most closing expenses, and there are no agent fees or repair costs to worry about. Our profit comes after the sale—not from your proceeds—so you can walk away with more money and less hassle.

How are you different from a real estate agent?

Agents list your home on the market and wait for a buyer—often involving showings, inspections, repairs, and a longer timeline. That can work well if your home is in great shape and you’re not in a rush.

We take a different approach. Instead of listing your property, we work directly with sellers (or connect with one of our trusted investors) to purchase homes quickly, often as-is. This means no open houses, fewer delays, and a much simpler process—especially if your property needs work or you’re looking for a faster, more flexible solution.

Do your offers expire?

Yes—our offers are valid for two (2) days from the date they’re issued. If it expires, you’ll get an email with the option to request a new one by clicking ‘Renew Offer Now.’

Because market conditions can change, your updated offer may be the same, higher, or lower than the original. In some cases, we may not be able to renew an offer if conditions shift too much—but we’ll always be upfront about it.

The Process

What happens after I accept an offer?

Once you accept the offer, we’ll send a straightforward purchase agreement for you to review and sign. After that, we open escrow with a local title company, who handles the paperwork, verifies title, and gets everything ready for closing. Throughout the process, we’ll keep you in the loop so you know exactly what to expect.

Why do I need to sign an agreement to accept the offer?

The agreement is what makes the offer official. It confirms that we’re both committed to moving forward and allows us to begin the next steps—like opening title, scheduling inspections, and preparing for closing.

Just like any real estate deal, nothing can proceed without a signed contract. It protects both sides and ensures everything is handled professionally from start to finish.

How do I sign the agreement?

It’s simple. After we agree on the terms, we’ll send you the purchase agreement via RightSignature. You can review and sign it digitally from your phone or computer—no printing, scanning, or hassle required.

Do you need to visit my house before making an offer?

Not usually. We can often evaluate your property using the details you provide—like photos, condition, and location—along with online data. In most cases, we wait to schedule a walkthrough until after we’ve agreed on terms and the paperwork is signed. This helps keep the process efficient while still making sure we’re thorough when it counts.

Will there be more than one visit to my property?

Possibly. After we’ve signed an agreement, we’ll usually do an initial walkthrough to take photos and confirm details. Depending on the situation, there may be follow-up visits from contractors, appraisers, or partners helping with the purchase.

We do our best to coordinate everything around your schedule and keep visits to a minimum—always with the goal of making the process as smooth and efficient as possible.

Can the offer change after you visit the property?

In most cases, no. Our offer typically stays the same after the walkthrough—especially if the condition matches what was shared upfront.

The only time we may need to adjust the price is if we uncover something significant during the visit that wasn’t previously mentioned or visible, like major structural damage or unexpected repairs.

We aim to be fair and upfront, and if anything does come up, we’ll talk it through with you before making any changes.

Closing

How fast can I close?

Most of our sellers close within 30 days, and in some cases, we’ve closed in as little as two weeks.

The exact timing depends on things like how quickly we get the mortgage payoff, whether the title is clear, and how soon everyone’s ready to sign. We’ll do our part to keep things moving and work closely with the title company to help you close as quickly and smoothly as possible.

Can I stay in the home after closing?

Sometimes, yes. We can often allow a short stay after closing, but it’s handled case by case and must be agreed upon upfront.

To protect both sides, we may set up a temporary lease or hold funds in escrow until the property is fully vacated. If you’ll need extra time to move out, just let us know early so we can plan for it.

When do I sign the closing documents?

You’ll usually sign the closing documents on the day of closing, once we get the green light—called “clear to close”—from the title company.

They’ll coordinate with you directly to schedule a convenient time and place, whether that’s at their office or through a mobile notary. We’ll keep you updated along the way so you’re never left guessing.

How is my mortgage paid off when I sell?

Your mortgage is paid off by the title company during closing. Once they receive your official payoff statement, they use part of the sale proceeds to pay off the loan directly—so you don’t have to coordinate anything with your lender.

After that, any remaining proceeds (minus things like taxes, liens, or unpaid bills tied to the property) are sent to you. We stay in close contact with the title company to make sure everything runs smoothly from start to finish.

What happens at closing?

Once that’s done, the title company sends your funds by wire or check. Most sellers receive their proceeds the same day or the next business day, depending on the method you choose.

We’ll stay in touch with you and the title company throughout the process to make sure everything goes smoothly.

DOWNLOAD our free guide that walks you through the Pros and Cons (plus the cost and timeline) of selling your house to a real estate investor… plus learn the pros, cons, and costs of the other two alternatives… listing with an agent or selling it yourself.

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